At The Welcoming, you can access free confidential support.

Our Advisors can help you with practical issues around health, money, education, and provide guidance to access local services. 

 

 

 

Home Energy Advice

One-to-one support to help you understand energy bills, manage costs, and keep your home warm and safe.

You can book an appointment or a home visit.

For more information click here
Home Energy Advice at The Welcoming
Two figures standing with speech bubbles talking to each other.

Holistic Casework Support

Access to independent advocacy and tailored information and guidance for New Scots through drop-in advice surgeries, one-to-one appointments, and information workshops.

 This includes help with:
 
  • Settling into your house.
  • Communicating and registering with local services.
  • General advice and information.
  • Referrals to supporting services.
For more information click here

Welfare Rights and Debt Advice Service

One-to-one appointments about benefits, money, and debt from Granton Information Centre.

This includes help with:

  • Benefit checks, applications and advice.

  • Debt and money advice

  • Representation at benefit tribunals

  • Help applying for charitable grants

For more information click here

Refugee Integration Service

One-to-one appointments for new refugees (individuals granted refugee status less than 12 months ago), provided by the Scottish Refugee Council.

This includes help with:

  • Access to key services

  • Support applying for benefits and securing housing

  • Understanding your rights

  • Advice on travel documents and biometric residence permits (BRP)

For more information click here