The Welcoming will be closed for the following public holidays and service breaks throughout 2025.
Public Holidays
On public holidays, there will be no activities or classes. The office will be closed and staff will not be contactable.
- Monday 14th April – Spring Holiday
- Friday 18th April – Good Friday
- Monday 21st April – Easter Monday
- Monday 5th May – May Day Public Holiday
- Monday 19th May – Victoria Day Public Holiday
- Monday 15th September – Public Holiday
- Thursday 25th December – Christmas Day
- Friday 26th December – Boxing Day
ESOL Service Breaks
During service breaks, there will be no ESOL classes. The office will remain open and staff will be contactable.
- 1 week in February: Monday 10th – Friday 14th February (in line with the half-term break)
- 1 week in summer holidays: Monday 28th July – Friday 1st August
- 1 week in October: Monday 20th – Thursday 24th October
- 2 weeks for Christmas/ New Year: Monday 22nd December 2025 – Friday 2nd January 2026 inclusive (office closed and staff are non-contactable) – Classes will start again on Monday 5th January 2026.
In addition to the above dates, please note the office will be completely closed on October 21st and 22nd for refurbishment.
📞 Helpful Contact Numbers During the Holidays
Emergency housing:
0800 032 5968
All other Council emergencies:
0131 200 2000 / 0800 032 5968
Unsafe buildings and emergency repairs:
0131 200 2000
Antisocial noise from neighbours:
101
Alcoholics Anonymous:
0800 9177 650
Crimestoppers:
0800 555 111
📞 Additional Support Services
Social Care Emergency (out of hours): 0800 731 6969
Scottish Women’s Aid – Domestic Abuse Helpline: 0845 027 1234
Scottish Water Emergency Helpline: 0845 600 8855
National Gas Emergency Helpline: 0200 111 999
Electricity Powercut Emergency Helpline: 105
SEPA Flood Line: 0845 988 1188
Citizens Advice Edinburgh: 0131 510 5510
Scottish Welfare Fund – Crisis Payment: 0131 529 5299
Police Scotland (non-emergency): 101
Samaritans (free, 24/7): 116 123
Edinburgh Advice Shop – Welfare & Debt Advice: 0131 200 2360
NHS 24 (out of hours doctor): 111